Exchanges requested within 48 hours of a performance will be subject to $5 exchange fee per ticket. Tickets may be exchanged for a later date of the same production or a later date of another season production running at that time. You will be charged any difference in ticket price if applicable. Members may request a ticket exchange up to 48 hours before the performance, free of charge. ![]() If you have tested positive for COVID-19 and have an upcoming ticket reservation within your incubation period, please fill out our COVID-19 Exchange Form at least 4 hours in advance of the performance. COVID-19 ExchangeĮxchanges may be granted for positive cases of COVID-19. Exchanges requested within 48 hours of a performance will not be granted. Regular ticket exchanges may be requested up to 48 hours before the performance subject to a $5 exchange fee per ticket, subject to availability. Ticket exchanges are subject to additional fees, subject to availability and are not guaranteed.Īccidental purchase refunds up to 24 hours after purchase if performance is not within 48 hours of the request. Both can be scanned from your phone or smart device for admission. You will also receive print-at-home ticket PDFs sent to the email listed on your account. You will be able to access your tickets at any time by logging in to your account. You may select "Email (Mobile or Print at home)" as your delivery option at checkout. All policies are subject to change in consideration of health and safety.įor health and safety purposes, we encourage you to receive your tickets via email. Children under five are not admitted unless explicitly noted. We thank you for your cooperation.Īll regular tickets purchased online or by phone are subject to a $6 booking fee and $3 facility fee per ticket. We strongly encourage refraining from bringing any large bags or luggage. Learn more about how we're planning for health and safety around COVID-19.įor the safety of all: Bags, coats and containers of any kind are subject to inspection prior to entrance of The Pershing Square Signature Center. ![]() If leaving a voicemail, please leave your contact information so we may return your call. If you have any questions, contact Ticket Services at (recommended) or call 212.244.7529. This does not include performances produced by companies using our space. Our in-person Box Office will be open two hours before a Signature Theatre performance. Our Ticket Services phone hours are Tue-Sun, 12-5pm. We are currently working in a hybrid setting with some remote employees and some in-person employees.
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